HCL Technologies, a leading global IT services company, was named the winner of a Diamond award by the IT Services Marketing Association (ITSMA), the leading marketing association for technology, communications and professional services providers.
HCL received a Diamond award for “Delivering an Omnichannel Customer Experience” for its corporate positioning – Relationship Beyond the Contract.
ITSMA, recognized HCL’s Relationship Beyond the Contract initiative as the industry’s best-in-class program for driving business with thought leadership. HCL received the award during the 22nd ITSMA Annual Marketing Conference on the evening of November 3, 2015, held at The Charles Hotel in Cambridge, Mass.
HCL was honored for its Global Unified Messaging Campaign, which celebrates HCL’s incredible growth story established on strong relationships, nurtured through the darkest period of recession (since 2008, HCL has tripled its revenues while registering 2X growth on customer satisfaction parameters).